Privacy Policy

(Last updated: 20/10/2023)

  1. Introduction

Welcome to Cartago.Store. Cartago.Store highly values your privacy and is dedicated to safeguarding your personal data. This Privacy Policy outlines the manner in which we collect, utilize, and disclose information related to the products and services offered by Cartago.Store. By utilizing our services, you acknowledge and agree to the terms outlined in this policy.

 

  1. Collection of Information

          2.1 Information You Provide:

  • When registering for a Platform account, we collect essential contact details necessary for account setup, including name, address, phone number, email address, job title, and department. For businesses, we collect identity information, tax registration, and related business details such as company name, type, industry, and license information.
  • Sellers provide product details, transaction history, and information pertinent to sales on Cartago.Store.
  • Buyers provide preferences and details related to products they are interested in purchasing.

 

          2.2Information Collected Automatically:

  • We gather user activities, transaction details, browsing patterns, and interactions on the Platform. Device information such as IP addresses, device type, geographic location, and browsing habits are automatically collected.
  • We may record correspondence and verify identities during customer service interactions.

 

          2.3Information from Third Parties:

  • We may receive information from social media platforms if you register using social media accounts. Third parties assist in verification services, money laundering checks, and reviews of our services.

 

  1. Use of Personal Information

We utilize your personal information for various purposes, including but not limited to:

  • Verifying identities and conducting security checks for account setup.
  • Facilitating communication, transactions, and settlements between Buyers and Sellers.
  • Providing customer service support and resolving disputes.
  • Sending tailored marketing and advertising based on user activities.
  • Conducting research and statistical analysis to enhance our services.
  • Identifying, developing, and marketing products and services aligned with user preferences.

 

  1. Sharing of Information

 

Information may be shared with Sellers, Buyers, and relevant third parties to facilitate transactions. We may share information with service providers, affiliates, and partners to improve our services. User-submitted content may be made publicly available on the Platform.

 

  1. Security and Contact

We implement robust security measures to protect your data. If you have questions or concerns, feel free to contact us at [Your Contact Information], provided at the bottom of this Privacy Policy.

 

  1. Disclosure or Sharing of Personal Information

We may disclose or provide access to personal information to the following categories of recipients:

 

  • Other Platform Users: Necessary for facilitating purchases and communications between users.
  • Third-Party Partners and Service Providers: Engaged to provide various services, including processing, marketing, and analytics. These partners include payment service providers, logistics partners, and custom agents.
  • Professional Advisers and Legal Authorities: When necessary to comply with applicable laws, exercise legal rights, or protect vital interests, information may be disclosed to law enforcement agencies, insurers, government and regulatory organizations, and other professional advisers.
  • Potential Buyers: In connection with any actual or proposed purchase, merger, or acquisition of our business, provided that the buyer uses the information solely for the disclosed purposes in this Privacy Policy.
  • With Your Consent: Personal information may be shared with any other person with your explicit consent.
  • Aggregated or Anonymized Data: We may provide aggregated or anonymized data to third parties, ensuring it does not personally identify individuals.

 

  1. Retention

We retain personal information as long as necessary for legitimate business needs or as required by applicable laws. When we no longer need to process your personal information, we will securely store or anonymize it, ensuring compliance with privacy regulations.

 

8. Cookies and Tracking Technologies

          8.1 What Are Cookies?

Cookies are small data files stored on your computer or mobile device. They are used for various purposes, including recognizing you when you visit a website, tracking your activities, and improving your user experience.

          8.2Coockies we use

  • Essential Cookies: Necessary for enabling access and use of our Platform. They ensure proper performance, security, and functionality.
  • Statistical Cookies: Collect aggregate information to understand user interactions with our Platform, aiding in improvements and optimizations.
  • Personalization and Service Cookies: Remember registration details, login information, settings, and preferences. Also used for recommending content and serving relevant advertising.
  • Marketing Cookies: Enable targeted and relevant marketing, evaluating the effectiveness of marketing communications.
  • Web Beacons: Web beacons, or tracking pixels, assist in monitoring traffic patterns, measuring the success of marketing campaigns, and improving site performance.

          8.3Cookie Control:

You can manage cookie preferences through your browser settings. However, some Platform features rely on cookies; disabling them may limit functionality.

 

  1. Minors

Our Platform is not targeted to minors (under 18 years old), and we do not intend to sell products or services to minors. If a minor has provided personal data without parental consent, the parent or guardian should contact us to remove the information.

 

  1. Security Measures

We employ commercially reasonable security methods to prevent unauthorized access to the Sites, maintain data accuracy, and ensure correct use of the information we hold. Registered users can manage their information through their account, protected by a password. We recommend not sharing your password and avoiding saving login details on shared computers. While we strive to protect your information, no data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. Therefore, you transmit information to us at your own risk.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy in response to legal, technical, or business developments. Changes will be communicated by posting an amended Privacy Policy on the Platform, effective immediately. You can check the “last updated” date at the top of this Privacy Notice to see when it was last revised.

 

  1. Your Rights

As a user, you have the following data protection rights:

  • Access, Correction, Deletion: You can access, correct, update, or request deletion of your personal information.
  • Objection and Restriction: You can object to processing based on legitimate interests, and in some situations, request processing restrictions or portability.
  • Opt-out of Marketing: You can opt-out of marketing communications at any time.
  • Withdrawal of Consent: If processing relies on your consent, you can withdraw it without affecting prior lawful processing.
  • Complaint: You can complain to a data protection authority about our collection and use of your personal information.
  • To exercise your rights, contact us using the details in M. HOW TO CONTACT US below. If you find changes or inaccuracies in your information, inform us for updates.

 

  1. HOW TO CONTACT US

If you have requests, questions, or concerns about our use of your personal information and this Privacy Policy, contact us at DataProtection@cartago.store.

 

  1. Language

In case of conflict between the English version and another language version of this Privacy Policy, the English version shall prevail.

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